CLIENT TOPICSFrequently Asked Questions

The Green Jar stands out in the hemp industry through our dedication to quality, sustainability, and customer well-being. Here’s what makes us truly unique:

1. Eco-Conscious Approach: At The Green Jar, we are deeply committed to the environment. From sustainable farming practices to eco-friendly packaging, we prioritize minimizing our ecological footprint while delivering top-tier hemp products.
2. Carefully Curated Selection: Each product in our collection is thoughtfully selected by experts, ensuring you receive only the highest quality hemp products. Every item undergoes rigorous testing for purity, potency, and safety.
3. Personalized Experiences: We understand that every customer has unique needs. Whether you’re new to hemp or experienced, our products are designed to provide customizable experiences that align with your preferences and wellness goals.
4. Belief in Hemp’s Benefits: We are strong advocates of hemp’s natural benefits. The Green Jar is passionate about harnessing these benefits to improve your well-being, offering products that promote balance, relaxation, and overall health.
5. Transparency and Trust: We prioritize building trust with our customers through complete transparency. From seed to shelf, we provide transparent information about our sourcing, testing, and manufacturing processes so you can feel confident in every purchase.

To order ahead from The Green Jar website or app, you can follow these general steps:

Ordering Ahead from the Website:

1. Visit the Website: Navigate to The Green Jar’s official website.
2. Browse the Products: Explore the product catalog and select the items you wish to purchase.
3. Add to Cart: Once you find the products you want, click on them and select the desired quantity, then add them to your cart.
4. Review Your Cart: After adding your items, review your cart to ensure everything is correct.
5. Select ‘Order Ahead’ Option: If available, choose the ‘Order Ahead’ or ‘Pickup’ option during checkout.
6. Choose a Pickup Time: You may be prompted to select a convenient time for pickup.
7. Complete Payment: Enter your payment details and confirm your order.
8. Receive Confirmation: You’ll get an order confirmation with details on when and where to pick up your items.

Ordering Ahead from the App:

1. Download The App: If you don’t already have it, download The Green Jar app from your device’s app store.
2. Log In or Create an Account: Sign in with your credentials or create a new account if you’re a first-time user.
3. Browse Products: Explore the app’s product selection and choose the items you want.
4. Add Items to Your Cart: Select your preferred products and quantities, then add them to your cart.
5. Select ‘Order Ahead’: During checkout, choose the ‘Order Ahead’ or ‘Pickup’ option.
6. Pick a Time for Pickup: Choose a time that works best for you to collect your order.
7. Make the Payment: Complete your payment securely through the app.
8. Get Confirmation: You’ll receive an order confirmation and pickup instructions.

The Green Jar does not offer any returns for any reason. You may cancel your order for a full refund at any time before shipping. Please refrain from sending any products back to us, as the package will be refused and returned to the sender. This policy will be governed and interpreted in accordance with the English language, irrespective of any translations made for any purpose.

Before shipping, The Green Jar offers a 100% refund on all orders. However, after orders have been shipped, The Green Jar does not provide refunds for any reason. Only in the event of a damaged or faulty product will The Green Jar consider offering a replacement order at their sole discretion. Returns are not accepted for any reason at all.

The green Jar takes a photograph of every order before shipping. If you receive the incorrect product(s) or if the flowers are in poor condition, The Green Jar will offer a replacement at their sole discretion. They will only consider a replacement after a customer provides sufficient photographic evidence. If The Green Jar confirms their mistake, they will re-ship a replacement product(s) free of charge.

UNDER NO CIRCUMSTANCES SHOULD YOU SEND PACKAGES BACK TO US; PACKAGES WILL BE REFUSED AND RETURNED TO SENDER.

To contact us, please email us at thegreenjarinfo@gmail.com

• Start Low, Go Slow: If you are new to edibles, it’s best to start with a small dose (1-5 mg) and wait at least 1-2 hours before taking more. Edibles can take longer to kick in compared to other methods of cannabis consumption.
• Be Patient: Edibles typically take between 30 minutes to 2 hours to produce effects, depending on factors like your metabolism and whether you’ve eaten recently.
• Understand Your Tolerance: If you’ve consumed edibles before, use your previous experiences as a guide. For new users, always err on the side of caution with smaller doses.
• Consider CBD: Products that balance THCa with CBD may help mitigate some of the psychoactive effects of THC and offer a more balanced experience.